Assertiveness

All our seminars are available on different dates and at a variety of locations.

Overview

For students who wish to learn how to become more assertive and confident in their workplace, this one-day seminar will help you;

• Understand assertive, aggressive and passive behaviour patterns
• The affects such behaviours have on you and others
• Understand your rights and responsibilities
• Recognise an assertive response
• Learn three steps to assertive behaviour
• Say ‘no’ without feeling guilty
• Review conflict situations
• Compare constructive criticism and destructive criticism
• Deal with criticism assertively

Having completed this seminar, you will have developed skills in communicating more assertively and confidently. This course is offered as a dedicated group event or on a one-to-one basis.

Contact us today for further details on this seminar.