Pitman Training

Network Support Technician Diploma

Diploma Outline

Our Network Support Technician Diploma is ideal for those of you who’d like to take your IT skills to the next level and become a network or system administrator. This intensive diploma will give you the advanced technical skills you need to work for an external IT support company or work in house within a company’s IT department. You’ll also have the skills you need to become Network+ certified.

You’ll learn practical work-ready skills like how to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure.

With your completed diploma you’ll be able to apply for jobs with the confidence that you have the skills needed to provide technical support to companies or colleagues in the timeliest and most proficient manner.

This Diploma consists of courses created by one of our Partnership companies who produce self-paced, online video tutorials. Students doing these courses via Pitman Training have the exclusive benefit of being able to access technical support from dedicated certified support technicians 24 hours a day, 7 days a week, meaning you’ll never be stuck waiting for office hours.

  • Flexible training which fits around your work and family commitments
  • Online support 24/7, plus additional support from Pitman course advisors
  • The skills employers are looking for and the knowledge you need to get the qualifications for the job you want

Get the Pitman Advantage™

Our Network Support Technician Diploma is ideal if you want to take your existing IT skills to a whole new level. You’ll have the desire to work under pressure, offering support when it’s needed – ensuring network systems run smoothly. The opportunities for employment within the area of network support are enormous as businesses continue to grow and utilise the technology available to them. This is a vital role to ensure the smooth running of businesses reliant on their network and IT systems. So, if you’re looking for a challenging new role where your skills are always highly in demand, our Network Support Technician Diploma could be the ideal choice for you.

To discuss your current skills and aspirations for the future, please speak to one of our friendly advisors today. 

Network +

This training program prepares students to become Network+ certified*. Students of CompTIA Network+ 2012 will gain the knowledge and skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure, describe networking technologies, and basic design principles.

MTA Security Fundamentals

This designed to provide students with an explanation and understanding of fundamental security concepts. MTA is a new certification program* that Microsoft has created specifically for students entering into the IT industry for the first time. It validates the foundational knowledge needed to build and secure Microsoft Windows Servers, Windows-based network operating systems, Active Directory, account management, and system recovery tools.

MTA Server Administration

This designed to provide students with an understanding and explanation of fundamental server administration concepts. This training course prepares students for Microsoft exam 98-365*. MTA is a new entry-level credential from Microsoft that validates the foundational knowledge needed to take the first step toward building a successful career in technology.

Communication Skills for IT Specialists

The need for IT specialists who can effectively communicate with all types of users, as well as help organisations implement and manage their growing technological requirements, continues to grow. The Communication Skills for IT Specialists course helps you communicate successfully while managing projects and people within the IT industry.

Recommended Electives – choose ONE:

We recommend one of the following electives with this Diploma.  Alternative subjects may be chosen.  Please discuss the options with your Course Advisor. 

  • Learning Windows 7
  • MCSA 2008/2012
  • Project Management

* Please note that Vendor specific exams may need to be organised separately.


The Guideline Learning Time for the Network Support Technician Diploma is: –

  • 6 weeks full-time* (150 hours flexi study)                     

* full-time is based on 20-30 hours a week 

Our Network Support Technician Diploma is part of our distance learning range – which can be accessed online via our distance learning portal. 

This means that you have the flexibility to study our Network Support Technician Diploma:

  • In centre, with our friendly course advisors available for support and guidance as and when you need it.
  • At home or from work – with support via email or telephone during working hours.
  • On a blended mix – in-centre for the modules you need help with, at home or from work for those you are gliding through.

Once you’ve decided to go ahead, all you’ll need to do is contact your nearest Pitman Training centre that offers and supports our distance learning platform, and they will arrange for you to have an induction to show you around the system and talk you through how our online training works. After this, you can learn in your own time and at your own speed, but with the knowledge you have support at hand if required. 

To find your nearest centre that offers and supports our online Network Support Technician Diploma, /training-a-z/”>

The best way to make sure your training programme suits you, your skills, your ambitions and your busy schedule, is to get in touch with us for a free, friendly expert career consultation.

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